Media Advisory: 2018 Open Enrollment Q&A

December 12, 2017  
Filed under News







WHAT:            2018 Open Enrollment Q&A – The Sequel

Vermonters who missed November’s webinars and last week’s Facebook Live event have one more opportunity before Open Enrollment ends on December 15th.


Department of Vermont Health Access staff will be on hand to answer general questions about Open Enrollment deadlines, the Plan Comparison Tool, health insurance terminology, financial help to lower the costs of premiums, Enhanced Silver plans with cost-sharing reductions, enrolling through Vermont Health Connect versus enrolling directly with an insurance carrier, or other related questions. In the interest of protecting privacy, Vermonters with specific questions about their family, income, or account are asked to not share information in this setting and instead to log on to or call the Customer Support Center at 855-899-9600 for private, personalized assistance.

WHEN:           Monday, December 11th at 7 p.m.  Questions may also be submitted in advance and a recording of the video will be available after the event.





Retail Drug Prices Increase More Than 50X Faster Than Inflation Rate

December 7, 2017  
Filed under Health & Wellness, News

AARP study of 750+ medications widely used by older Americans shows prices continue longstanding upward trend

 aarp Read more

HANDS Reaches Out to Older Adults on Christmas

December 6, 2017  
Filed under Arts & Entertainment, News


In collaboration with Age Well, Burlington School Food Project, Elks Lodge, and Temple Sinai among many others, HANDS (Helping and Nurturing Diverse Seniors) is pleased to offer both a delivered meal and a sitdown dinner again this year on Christmas Day. “The need continues to rise among the seniors we serve,” said HANDS Executive Director Megan Humphrey. “We hope to serve at least 400 meals,” she continued.

The FREE 13th Annual Holiday Dinner will be held on Christmas Day anytime from Noon-3:00 p.m. at the Elks Lodge at 925 North Avenue in Burlington. There will be a special gathering there at 1:00 for seniors. If you need transportation, please call Megan Humphrey at 864-7528 or email

To reserve the free meal delivered to your home (either ham or vegetarian lasagna) in Chittenden County and are 50 or older, please call Age Well at 865-0360 by December 15. After December 15, call Megan Humphrey at 864-7528 or email “Hundreds of volunteers and organizations come together to make this happen and we couldn’t do it without them,” explained Ms. Humphrey.  For more information or to donate, please check

DVHA Launches Tool to Help Vermonters Compare 2018 Health Plans and Save Money

October 17, 2017  
Filed under Health & Wellness, News

2018 Open Enrollment Runs from November 1st through December 15th

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 Former Respite House transforms into affordable memory care space

October 5, 2017  
Filed under News

First-of-its-kind facility set for a January opening in Williston

By Jason Starr
Observer staff
A former respite house vacated last year on Allen Brook Lane in Williston will be transformed into the first memory care facility in Vermont dedicated exclusively to low-income Vermonters with Alzheimer’s disease or other forms of dementia. Read more

AARP Vermont Tax-Aide Program Seeks New Volunteers

September 21, 2017  
Filed under Money, News

Training Scheduled for Oct. 23-24


BURLINGTON, VT, September 20, 2017– You could help your neighbors and

members of your community in Chittenden, Addison and Franklin Counties with

their tax returns …all it takes is a commitment and some training. Each year from

the first of February through mid April, AARP Tax-Aide volunteers help prepare

federal and state tax returns for low and middle income taxpayers with special

attention to those 60 and older. AARP Tax-Aide, the nation’s largest free

volunteer-run tax counseling and preparation service, is seeking volunteers to

assist in tax preparation. Volunteers of all backgrounds are welcome and some

computer skills are an extra bonus. You do not need to be an AARP member nor a retiree.

No prior experience in tax preparation is necessary and volunteers of all ages are welcome.

Volunteers are needed not only to calculate taxes, but to greet taxpayers to keep the site

running smoothly. Tax counselors receive free tax training and become IRS certified by passing the

IRS exam. They help residents one-on-one at tax sites in their own communities

across Vermont. It’s a great way to meet new people, learn new skills and help

others in your community.


You’re invited ….

A special information and introductory training session is scheduled for October

23-23, 2017 at the AARP Offices at 199 Main Street, Suite 225 in Burlington.

Participants will learn how to use computers to prepare federal and state tax

returns. Sessions will run from 9:30 AM to 3:30 PM. To register or for more

information, please email Dominic Di Cicco at or call 802-

878-8091. Or, for more information on how you can join the AARP Tax-Aide

Program, you can also visit our web site at To

register as a volunteer for AARP-Tax Aide you can start and register on-line at


Tax-Aide volunteers are asked to give a minimum commitment of at least one four-hour

shift per week from February 1 through April 15 at a site close to home.

Nationwide, more than 35,000 Tax Aide volunteers serve about 2.6 million

taxpayers annually. Last year in Vermont, some 170 AARP Tax-Aide volunteers

helped more than 6,300 Vermont taxpayers at sites across the state.

The AARP Tax-Aide program is a wonderful resource for the American taxpayer.

AARP Tax-Aide volunteers get a great deal of satisfaction from helping people

deal with the challenges of preparing their tax forms. If you want to help yourself

and others with their tax returns, this is the program for you.

Tips for Preventing Robo Calls

May 15, 2017  
Filed under Feature Stories, News

RobotBy Justin Lavelle

In today’s landscape, it is not uncommon to receive multiple robocalls a week on both your landline and your cell phone, even though you’ve registered your phone numbers with the Do Not Call Registry. They’re offering everything from lower credit card rates to free vacations and medical alert devices. It’s not only annoying, but some of these calls come with a high probability of scam. Robocalls can be scams run by con artists who are trying to trick you out of your money and they simply ignore the law. Here are tips for putting an end to robocalls:

Read more

UVM Health Network – Central Vermont Medical Center named one of 2017’s Top 20 Rural Community Hospitals

April 4, 2017  
Filed under News

Berlin, Vt. – The University of Vermont Health Network – Central Vermont Medical Center (CVMC) has been named one of the nation’s Top 20 Rural Community Hospitals by the National Rural Health Association (NRHA). This follows the Top 100 Rural and Community Hospital honors awarded in February by iVantage Health Analytics and The Chartis Center for Rural Health. Top 20 Rural Community Hospitals are those achieving success in overall performance based on a composite rating from eight indicators of strength — inpatient market share, outpatient market share, quality, outcomes, patient perspectives, costs, charges and financial stability. “Our results as a top health care provider mean our community can count on us to deliver the services they need now and in the future,” said Nancy Lothian, CVMC’s Interim President and Chief Operating Officer. The Top 20 Rural Community Hospitals, including CVMC, scored best among Prospective Payment System hospitals on iVantage Health Analytics’ Hospital Strength Index™. A Prospective Payment System (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. The Top 20 Rural Community Hospitals, in alphabetical order, are:

  1. Avera Queen of Peace Hospital Mitchell, S.D.
  2. Bozeman Health Bozeman, Mont.
  3. Brookings Health System Brookings, S.D.
  4. Campbell County Health Gillette, Wyo.
  5. Castleview Hospital Price, Utah
  6. Cedar City Hospital Cedar City, Utah
  7. Central Vermont Medical Center Berlin, Vt.
  8. Chippewa County War Memorial Hospital Sault Sainte Marie, Mich.
  9. Kalispell Regional Medical Center Kalispell, Mont.
  10. Major Health Partners Shelbyville, Ind.
  11. Memorial Hospital and Health Care Center Jasper, Ind.
  12. Mercy Medical Center Roseburg, Ore.
  13. Mid-Michigan Medical Center Alpena, Mich.
  14. Montrose Memorial Hospital Montrose, Colo.
  15. Northern Maine Medical Center Fort Kent, Maine
  16. Olympic Medical Center Port Angeles, Wash.
  17. Peterson Regional Medical Center Kerrville, Texas
  18. Sheridan Memorial Hospital Sheridan, Wyo.
  19. St. James Healthcare Butte, Mont.
  20. St. Peter’s Hospital Helena, Mont.

An awards ceremony will be held during NRHA’s Rural Hospital Innovation Summit conference May 11 in San Diego. More information about the award is at


February 24, 2017  
Filed under News, Things to do

ACROSS THE COUNTRY in 15th ANNUAL March for Meals

Campaign will help fight senior isolation and hunger in Northwest Vermont

February 23, 2017 (Essex Junction, VT) – Age Well announced today that it will be participating in the 15th annual March for Meals – a month-long, nationwide celebration of Meal on Wheels and the homebound seniors who rely on its vital safety net.

Since 2002, Meals on Wheels America has led the March for Meals in an effort to fill the gap between the seniors served and those in need, which is widening due to increased demand, a rapidly aging population, declining public and private resources, and rising food, transportation and operational costs. This March, hundreds of local Meals on Wheels programs, like Age Well, will reach out to their communities to build the support that will enable them to deliver nutritious meals, friendly visits and safety checks to America’s seniors all year long.

“March is a time for us all to rally around Meals on Wheels,” said Ellie Hollander, President and CEO of Meals on Wheels America. “Our ability to meet the needs of vulnerable seniors lies in the willingness and generosity of businesses, government and concerned individuals of all ages to contribute in their own way. It not only makes economic sense to enable seniors to stay healthy and safe at home, but it improves the health and vibrancy of our communities and our nation at large.”

Age Well’s 2017 March for Meals provides an opportunity for local businesses and organizations to Sponsor-A-Route; whereas meals are provided to seniors for a selected period of time in exchange for exposure and promotion of their support. Several Sponsor-A-Route supporters have already pledged to contribute, including Phoenix Feeds and Nutrition, Vermont Relay, University of Vermont Medical Center, SCHIP Inc., and Main Street Landing.

“The services that we provide in Addison, Chittenden, Grand Isle and Franklin Counties are critical to meeting the needs of Vermont’s aging population,” said Sara Wool, Age Well’s Director of Communications. “Together, we can help seniors live independently, healthier at home and feeling more connected to their community as they age.”

For more information on how you can volunteer, contribute or speak out for the seniors, visit

About Age Well

Age Well is a nonprofit organization that serves Addison, Chittenden, Franklin and Grand Isle counties and is the largest Meals on Wheels provider in Vermont. Our mission is to provide the support and guidance that inspires our community to embrace aging with confidence. Since 1974, Age Well has delivered over 9 million meals, provided nutrition and care coordination services to over 50,000 people, and responded to over 250,000 calls through our senior helpline.

About Meals on Wheels America

Meals on Wheels America is the oldest and largest national organization supporting the more than 5,000 community-based senior nutrition programs across the country that are dedicated to addressing senior hunger and isolation. This network exists in virtually every community in America and, along with more than two million volunteers, delivers the nutritious meals, friendly visits and safety checks that enable America’s seniors to live nourished lives with independence and dignity. By providing funding, leadership, research, education and advocacy support, Meals on Wheels America empowers its local member programs to strengthen their communities, one senior at a time. For more information, or to find a Meals on Wheels provider near you, visit


Age Well’s Director of Case Management Accepted into the National Association on Aging’s Leadership Institute

February 20, 2017  
Filed under News

February 15, 2017 (Essex Junction, VT) – The National Association of Area Agencies on Aging (n4a) represents America’s network of 622 organizations, helping to serve older adults and people with disabilities. Ten years ago, they developed the Leadership Institute, an acclaimed program that provides skill-building and guidance to professionals in the field of aging.

For the first time in the history of Age Well, the agency on aging serving Northwestern Vermont, an individual has been accepted into this prestigious institute. Age Well’s Director of Case Management, Debra Gaylord will be attending this year’s institute.

“I’m thrilled to be joining the 2017 n4a Leadership Institute class this February in Washington, DC. I see this as an opportunity to learn new strategies and tools needed to forge the future of aging and to help move Age Well forward during these fast-changing times,” stated Gaylord.

Gaylord has a deep understanding of health care systems and has always been particularly passionate about care transitions to promote aging in place. She has been a Registered Nurse for over 20 years and brings a wealth of experience as a certified case manager, team leader and mentor to the Age Well. Over the course of her career, she has worked with Accountable Care Organizations, hospitals, skilled nursing facilities and home health and hospice.

 About Age Well

Age Well is a nonprofit organization that serves Addison, Chittenden, Franklin and Grand Isle counties and is the largest Meals on Wheels provider in Vermont. Their mission is to provide the support and guidance that inspires their community to embrace aging with confidence. Since 1974, Age Well has delivered over 9 million meals, provided nutrition and care coordination services to over 50,000 people, and responded to over 250,000 calls through the helpline.

To learn more about Age Well, call their Helpline: 1-800-642-5119or visit

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